Terms and Conditions

Travel Motus by DEDO srl is a Tour operator registered in Italy, Travel Agency n.253.
Insurance Policy Ami Filodiretto num. 1505001794/K

NOTE: BY SENDING US YOUR INITIAL DEPOSIT (OR ANY SUBSEQUENT PAYMENT) TOWARDS YOUR TRIP PRICE, YOU ARE CONFIRMING YOUR ACCEPTANCE OF THE TERMS & CONDITIONS BELOW.

Responsibility

Clients are responsible for selecting a tour suitable for their athletic ability, informing us of any medical or dietary restrictions, signing our release form prior to the start of their tour, and obeying all cycling rules and road laws. DEDO srl reserves the right to decline or withhold service to any person who, for physical or other reasons, is deemed unfit for the trip. DEDO srl is not responsible for cancellations or amendments due to acts of nature, civil unrest or inclement weather. Every care will be taken to respect your belongings at all times. However, DEDO srl is not responsible for damage, loss or theft of your personal belongings.

 

Your Responsibilities

DEDO srl would like you to return home after experiencing a rewarding and cultural tour. However we rely on you to provide us with necessary important personal information (flight details, allergies etc., for hotel or for transfers as necessary etc.)

 

Travel Documents and Passports

It is your responsibility to ensure that you have a valid passport and meet all necessary entry requirements of the country you will be visiting. DEDO srl is not responsible for delays, changes or costs of any kind due to incomplete, expired or inaccurate Traveller documentation.

 

Reservations, deposit and final payment

A 150€ down payment is required at the time of booking. If the balance is not received by the due date specified in the DEDO srl confirmation email, DEDO srl will consider the reservation cancelled and our cancellation policy, as outlined below, will apply. The tour price is per person based on two people sharing and includes those items mentioned in the itinerary, plus any prepaid optional items. There is a limited number of single rooms available without surcharge. We follow a “first come first served” policy.

 

Final balance is by payment into DEDO srl account 30 days before the trip. We will remind you of your final payment date in advance.

 

Travel Insurance

DEDO srl strongly recommends cancellation and accident insurance to prevent any losses in case of illness, accident or otherwise. It is your responsibility as the client to apply directly to the insurance company in own country and to make sure you have the correct and adequate cover. Our cancellation fees are not negotiable.

 

Cancellations

In the event that you cancel your participation on the trip, DEDO srl has the right to impose the following:

Cancellations made before 30 days prior to departure: €150 p/person administration fee;

Cancellation fee for cancellations made 29 days or less prior to departure: 50% of trip price (€400 p/person)

Cancellations must be submitted to DEDO srl in writing only.

No refunds are made for unused portions of the tour once it has begun.

 

Cancellations by DEDO srl

In very rare cases it may be necessary for DEDO srl to cancel a tour. In the event of cancellation, a full refund will be sent to the client and this constitutes full settlement. DEDO srl is not responsible for other expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets.

Registrants will receive a sixty day notice and full refund or option to move to another scheduled week.

A minimum participants’ number is required.

 

Changes to Your Trip

Clients are allowed to make minor changes to the itinerary once the trip is confirmed, within reason as determined by DEDO srl and with sufficient advance notice. We will try our best to accommodate your requests. However, major changes will incur additional planning fees and/or nonrefundable deposit payments in addition to the amount initially quoted. See the “Cancellation” section above for our fees should you need to cancel your trip entirely.

 

 

Privacy

Your privacy is important to us. DEDO srl is required to collect some personal information in order to plan your trip.

We appreciate the sensitive nature of this information and will not share it with third parties (other than for certain reservations as a part of your trip) without your express written permission.

By sending us your initial deposit, you are consenting to DEDO srl collecting and using your personal information as required to plan your trip and provide you with proper services.

 

Limitation of Liability, Release and Indemnity

To be eligible to take a DEDO srl tour, Travellers must accept the risks of travel, set out in these Terms & Conditions, and assume full responsibility for any loss, injury, death or damage to them, their family or their dependants or property arising in connection with their participation, or the participation of their family, on the tour. Travellers must have their own insurance appropriate to their needs and the needs of their family or dependants in respect of such loss, injury, death or damage.

The cost of all DEDO srl tours is based on Travellers agreeing to these Terms & Conditions and in particular this Limitation of Liability, Release and Indemnity. DEDO srl is acting solely as an agent for you with respect to all transportation, accommodation, meals and other arrangements, in consideration for participating on the tours, Travellers agree not to sue DEDO srl its employees, directors, successors, agents and assigns in respect of, and forever release them from, all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the tour and the actions of any third party service providers—including, without limitation, permanent disability and death; any emotional distress; any loss of services, financial support, aid, consortium or companionship; and any damage to or loss of property—in each case even if caused in whole or in part by the conduct, including the negligence, of DEDO srl, except where such loss, injury or damage is caused by reckless or fraudulent conduct on the part of DEDO srl or their employees, guides, officers or directors, in which case the Traveller retains the right to sue only DEDO srl in respect of that conduct. Travellers further agree that they will indemnify and hold DEDO srl harmless in respect of any claims arising in connection with the tours or escursions made by:

i) third parties, which arise from the misconduct of the Travellers;

ii) the Traveller’s family members, dependants or heirs;

iii) third parties, which the Traveller, their estate, their family members, dependants or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from DEDO srl; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of DEDO srl, or their employees, guides, officers or directors. DEDO srl reserves the right to decline accepting any Traveller whose health or actions in DEDO srl‘s sole judgment impede the operation of a tour or the welfare or enjoyment of fellow Travellers.

In addition and without limitation, DEDO srl is not responsible for any injury, loss, or death, or damage to property in connection with the provision of any goods or services whether resulting from, without limitation, to acts of God or force majeure, weather, quarantines, illness, disease, acts of war, civil unrest, insurrection/revolt, animals, labour unrest including strikes, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of means of transportation or travel delays, travel advisories or warnings.

In further consideration for participating on the tour, Travellers agree that DEDO srl, or their designate, may use any photographic or film records of the tours for promotional and/or commercial purposes, without any remuneration to the Traveller.

The Traveller agrees to assign all right, title and interest they may have in or to any media in which their name or likeness might be used by DEDO srl.

Travellers agree that DEDO srl is the trustee of the respective rights of DEDO srl under this Limitation of Liability, Release and Indemnity, which will apply to a Traveller’s tours with DEDO srl, and any transfer of a reservation to another tour.

These Terms & Conditions and this Limitation of Liability, Release and Indemnity are binding upon all members of the Traveller’s family, dependants, estate, heirs, successors and legal personal representatives.

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